Shipping & Return Information

United States

Shipping Cost

$0.00 – $75.00 in Reel Products
If you have established an account the shipping cost is automatically generated in the cart.  If you do not have an account, you can verify the cost by clicking the calculate shipping button and entering the country, state, and zip code.

Over $75.00 in Reel Products
Our standard shipping is free for purchases over $75.  However; if you need it fast, we offer 1 and 2-day options.

Shipping transit times are based on business days. We do not include Saturday or Sunday when determining transit time.

Canada

We only ship to Canada through our Amazon store.  Simply click the Amazon button next to add to cart.  it will take you to our Amazon product page.

 

Puerto Rico and US Virgin Islands

Accurate shipping charges are reflected in the cart once your location is entered.  If you have established an account the shipping cost is automatically generated in the cart.  If you do not have an account, you can verify the cost by clicking the calculate shipping button and entering the country, state, and zip code.

 

General Delivery Times

Standard – 3 to 6 days depending on your location.

Transit days for shipments are business days and do not include weekends or holidays. Transit days are approximate and not guaranteed on ground shipments

Returns and Exchanges

If you would like to exchange or return an item, please send our return form to Customer Service email at support@cadencefishing.com. If you need a copy of our return form, you can download it here. If you have a question, please call, Chat, or email our customer service team who will give you return information specific to the product you are returning. Shipping charges are NOT refunded unless the item was shipped to you in error or is defective.

Defective Products

Cadence wants you to be completely satisfied with our products. Generally, we will require all products should be shipped back to Cadence for examination. We will occasionally ask you to send high-quality photographs for examination. If the product is deemed defective we will immediately ship your replacement or refund your money. The product return will be completed using prepaid return label that we will provide. We may, at our discretion, ask that the product is destroyed, which is done by cutting off the handle of the rod and submitting a photograph.

Welcome!
Canadian Customer
We only ship to the United states from our website.
You can still buy our products via Amazon.
Sorry for any inconvenience.